AUTO FLEX ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the choices you have. By using this site you agree to the practices described here.
1. Information We Collect
Information you give us directly
- Lease application — name, date of birth, Social Security Number, address, phone, email, employer/income details, driver's license images, and signature.
- Sell-your-car form — name, contact info, vehicle details (make, model, year, mileage, VIN), and photographs of the vehicle.
- Contact form — name, email, phone, and message content.
Information collected automatically
- Standard web log data (IP address, browser type, pages visited, timestamps).
- Cookies and similar technologies required for the site to function.
2. How We Use Your Information
- To process and respond to your lease application, sale offer, or inquiry.
- To verify identity, conduct credit checks (for lease applications), and meet legal/regulatory obligations.
- To send transaction-related communications (confirmations, follow-ups, document requests).
- To improve our website and customer service.
- To prevent fraud and protect the security of our customers and business.
3. Sharing Your Information
We do not sell your personal information. We share it only with:
- Lenders and dealerships involved in processing your lease or vehicle purchase.
- Service providers (e.g., credit bureaus, email/document tools, cloud storage) bound by contract to keep your information confidential.
- Authorities if required by law, court order, or to protect our legal rights.
4. How We Protect Your Information
We use industry-standard encryption (HTTPS in transit, encrypted storage at rest) and access controls to safeguard the information you share with us. Sensitive documents like driver's licenses are stored securely and accessed only by authorized personnel.
No system is 100% secure, however, so we encourage you to use a strong, unique password and to alert us immediately if you suspect any unauthorized access to your account or application.
5. Your Choices & Rights
- Access & correction — you may request a copy of the information we hold about you and ask us to correct anything inaccurate.
- Deletion — you may request that we delete information we no longer need (subject to legal retention requirements, e.g., completed lease records).
- Marketing opt-out — we do not currently send marketing email. If we do in the future, every message will include an unsubscribe link.
To exercise any of these rights, email [email protected].
6. Cookies
This site uses minimal cookies — required only for security and basic site function. We do not use third-party advertising or tracking cookies. Your browser settings let you block cookies if you prefer.
7. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this policy occasionally. The "Last updated" date at the top reflects the most recent change. Material changes will be highlighted on this page for at least 30 days.
9. Contact Us
Questions about this policy or how we handle your data? Reach out:
